Driving customer led commercial transformation

Services

At Brand Citizen we specialise in realising the untapped value in customer relationships to drive sector leading revenue growth.

Some client comments


“In the last three years Patrick has brought about a step change in the way this company thinks and functions, to not only help us realise the value in the business today, but how it needs to be shaped to achieve a much greater ambition for the future.  Patrick has brought an expert understanding of untapping value through data and digital systems into Medivet, and achieved a transformation in the way we interact with our clients, and the value we can add to each client relationship to help grow frequency, tenure and spend - while always keeping the health and wellbeing of our pets front and centre.
 
Patrick was a central part of our cross functional Covid recovery leadership team, which saw our business return to better than pre covid performance in less than three months.  His insight and drive helped the business to plan, re-build and launch adapted services in days not months, and we have retained a lot of his thinking post lock down to build an even stronger business for the future.”

Arnold Levy

Chief Executive Officer


“Patrick led the transformation of our Marketing function for three years, building out a future fit digital, data and media operation that helped grow our global fan base five fold in that time.  His vision and leadership helped deepen both our understanding of and engagement with our fans - driving meaningful value for both our fans and the club.”

Steve Parish

Chairman


“Patrick was an integral member of the Garrard leadership team, transforming our marketing and commercial operations to drive demonstrable revenue growth from our High Net Worth client target.  In a relatively short time, Patrick developed a strong understanding of the Garrard business and proposition, and in tandem with his data and digital expertise, built a function capable of delivering on our immediate business needs and future growth ambitions.”

Joanne Milner

CEO


“As a member of our Collider Investment Committee, Patrick offers our MADTech start ups invaluable insights on building successful Brands and Marketing functions.”

Rose Lewis

Founder

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Patrick Jubb